Most Reliable Home Health Care Service in Wiltshire
Delivering compassionate, person-centred care to help your loved ones live with dignity in their own homes. Over 10 years of trusted service across Wiltshire communities.
Why Choose At-Home Care?
Familiar Environment
Stay in the comfort of familiar surroundings, maintaining routines and personal belongings that bring comfort and security.
Personalised Attention
Receive one-to-one care tailored to specific needs and preferences, ensuring the highest quality of individualised support.
Family Connection
Maintain close connections with family and friends who can visit more easily and be involved in care decisions.
Dignity & Independence
Preserve dignity and independence by receiving support that empowers rather than restricts daily life choices.
Our Core Values
Excellence
Delivering outstanding care with attention to detail
Respect & Dignity
Treating every client as an individual with unique needs
Compassion
Providing care with genuine empathy and understanding
Through PURITY PRIDE, we cultivate an environment where professionalism, respect, dignity, integrity, and empathy shape every interaction, making a meaningful difference in the lives of our clients.
Personal Care Services
Morning & Evening Routines
Assistance with washing, dressing, grooming, and personal hygiene to start and end the day with dignity.
Medication Management
Reminders and support with taking prescribed medications at the correct times to maintain health and wellbeing.
Mobility Support
Gentle assistance with moving around the home safely, reducing fall risks whilst promoting independence.
Our personal care services are delivered with the utmost respect for privacy and dignity, ensuring your loved ones maintain their independence whilst receiving the support they need.
Domestic Support Services
Household Cleaning
Regular cleaning and tidying of living spaces to maintain a comfortable, hygienic environment for optimal wellbeing.
Meal Preparation
Nutritious meal planning and preparation tailored to dietary requirements and personal preferences.
Shopping Assistance
Help with grocery shopping and essential errands, ensuring all household necessities are regularly stocked.
Laundry & Ironing
Complete laundry services keeping clothes, bedding and linens clean and well-maintained.
Social and Emotional Support
Companionship
Meaningful conversation and genuine friendship to combat loneliness
Leisure Activities
Engaging in favourite hobbies and interests together
Community Outings
Support to maintain social connections and community participation
Mental Stimulation
Activities to keep the mind active and engaged
Our care extends beyond physical needs to nurture emotional wellbeing, ensuring your loved ones enjoy meaningful social interactions and maintain their sense of purpose.
Specialist Care Services
Dementia Care
Specialised support for individuals living with Alzheimer's and other forms of dementia, focusing on familiar routines and memory-supporting activities.
Physical Disability Support
Tailored assistance for those with mobility challenges or physical disabilities, promoting maximum independence.
Post-Hospital Recovery
Transitional care to support safe and comfortable recovery at home following hospital discharge.
Our Care Approach
Initial Assessment
Comprehensive evaluation of needs, preferences and circumstances to understand the full picture.
Personalised Care Plan
Development of a bespoke care strategy tailored to individual requirements with client involvement.
Caregiver Matching
Careful selection of the most suitable care professional based on needs and personality.
Ongoing Review
Regular assessments to ensure care remains appropriate as needs evolve over time.
Our Exceptional Team
Rigorous Selection
Only 1 in 10 applicants meets our exacting standards for compassion and professionalism.
Comprehensive Training
All carers complete extensive initial and ongoing training in best practices and specialist care.
Background Verified
Enhanced DBS checks and thorough reference verification for complete peace of mind.
Continuous Development
Regular supervision and professional development to maintain the highest standards.
Why Families Choose Us
4.7
Client Satisfaction Rating
Our exceptional service quality is reflected in our consistently high client satisfaction scores.
10
Years of Dedicated Service
A decade of experience providing outstanding care across Wiltshire communities.
25
Years Combined Experience
Our leadership team brings extensive expertise to guide our care delivery.
15K
Happy Clients Served
Thousands of individuals and families have trusted us with their care needs.
Care Quality You Can Count On
CQC Regulated
As a fully regulated domiciliary care provider, we adhere to the stringent standards set by the Care Quality Commission. Our compliance with these regulations ensures that every aspect of our service meets or exceeds industry benchmarks for safety, effectiveness, and quality.
Regular Inspections
We welcome regular independent inspections as opportunities to demonstrate our commitment to excellence and continuous improvement. These evaluations help us maintain the highest standards of care delivery and identify areas where we can further enhance our services.
Transparent Reporting
We believe in complete transparency regarding our care quality and performance metrics. Regular reporting to clients, families, and regulatory bodies ensures accountability and builds trust in our services.
Our Service Areas in Wiltshire
Swindon
Comprehensive care services throughout Swindon and surrounding villages.
Marlborough
Dedicated care teams serving Marlborough and nearby rural communities.
Devizes
Quality home care throughout the Devizes area and surrounding villages.
Chippenham
Experienced carers supporting clients across Chippenham and nearby locations.
Calne
Personalised home care services available throughout Calne and vicinity.
Client Testimonials
Margaret W., Swindon
"The carers from Purity Care have become like family to me. Their patience and genuine concern have made all the difference in helping me remain independent in my own home."
James T., Marlborough
"Finding care for my father was overwhelming until we discovered Purity Care. Their professionalism and compassion have given our entire family peace of mind."
David & Susan P., Devizes
"The support we've received has been exceptional. Our carer understands our needs perfectly and has helped us maintain our independence together at home."
Our Care Assessment Process
Initial Enquiry
A friendly conversation to understand your situation and care requirements
Home Visit
A free, no-obligation assessment in your home to evaluate needs in context
Care Plan Development
Creation of a personalised care plan tailored to specific requirements
Caregiver Introduction
Meeting your dedicated care professional before service begins
Our thorough assessment process ensures we understand your unique needs and preferences to provide the most appropriate and effective care solution.
Flexible Care Options
We offer a range of flexible care options to suit your individual circumstances, from brief daily visits to comprehensive live-in care. Our services can be adjusted as needs change, ensuring you always receive the right level of support at the right time.
Supporting Family Carers
Respite Care
Temporary care to provide family carers with essential breaks to rest and recharge, maintaining their own wellbeing whilst ensuring continued quality care for their loved one.
Shared Care Arrangements
Collaborative approaches where professional carers complement the support provided by family members, creating sustainable long-term care solutions.
Training & Guidance
Professional advice and techniques to help family carers provide effective support safely, reducing stress and improving care quality.
We understand the challenges faced by family carers and offer various support options to complement their invaluable contribution to their loved one's care.
Funding Your Care
Local Authority Funding
We work with Wiltshire Council and can accept direct payments for eligible individuals. Our team can guide you through the assessment process.
NHS Continuing Healthcare
For those with primary health needs, we can support applications for NHS funding and deliver care that meets the required standards.
Private Funding
Clear, transparent pricing for those paying privately, with various payment options available to suit individual circumstances.
Benefits Guidance
Information about potential benefits and allowances that may help fund care needs, such as Attendance Allowance.
The Purity Care Difference
Consistent Carers
We prioritise carer consistency, ensuring you build meaningful relationships with familiar faces rather than dealing with a rotating roster of strangers.
Punctuality Promise
Our carers arrive on time, every time, with real-time updates and never rushed visits that prioritise quality care over rigid schedules.
24/7 Responsiveness
Round-the-clock support with emergency response systems and after-hours care options for complete peace of mind.
Relationship-Focused
We build genuine connections between carers and clients, matching personalities and interests for truly person-centred care.
Frequently Asked Questions
How quickly can care services be arranged?
In most cases, we can initiate care services within 24-48 hours for urgent situations. For non-urgent care, we typically complete assessments, care planning, and staff matching within 3-5 working days to ensure the perfect fit for your needs.
Can we change care hours or services once they've started?
Absolutely! We understand that care needs often evolve over time. Our flexible approach allows for adjustments to both the hours and types of services provided with minimal notice. Simply contact your care coordinator to discuss any changes required.
What happens if our regular carer is unavailable?
We maintain a small team of familiar faces for each client. If your primary carer is unavailable, another team member who is already familiar with your needs and preferences will provide care, ensuring continuity and consistency.
How are carers matched with clients?
Our matching process considers practical factors like location and skills alongside equally important elements such as personality, interests, and communication style to ensure genuine compatibility beyond just meeting care needs.
Our Quality Assurance Commitment
Our comprehensive quality assurance framework includes regular care reviews, client feedback mechanisms, staff supervision, and compliance monitoring to ensure consistently excellent care delivery that exceeds regulatory standards.
Meet Our Leadership Team
Sarah Thompson
Registered Manager with over 15 years of experience in home care and nursing backgrounds. Sarah ensures our care delivery consistently meets the highest standards of quality and compliance.
David Williams
Care Coordinator overseeing our care planning and staff scheduling. With a background in social work, David excels at matching the right carers with clients to build successful care relationships.
Emma Johnson
Training Manager responsible for our comprehensive staff development programmes. Emma's nursing background ensures our carers receive practical, relevant training for exceptional care delivery.
Our Recruitment Standards
1
1
Top 10% Selected
Only the most exceptional candidates join our team
Rigorous Screening
Multiple interviews and scenario-based assessments
Comprehensive Checks
Enhanced DBS, full employment history and references
Our thorough recruitment process prioritises finding carers with both the technical skills and compassionate nature essential for exceptional care delivery. We assess not just qualifications and experience, but the values and personal qualities that define truly outstanding care professionals.
Starting Your Care Journey
Contact Us
Call 01793 423862 for a friendly, no-obligation discussion about your care needs
Free Assessment
Arrange a convenient time for our care manager to visit and understand your specific situation
Care Proposal
Receive a detailed care plan and transparent cost information with no hidden fees
Begin Care
Meet your dedicated carer and start receiving the support you need
Taking the first step towards arranging care is often the hardest. Our friendly team makes this process as simple and stress-free as possible, guiding you through each stage with sensitivity and clarity.
Our Community Involvement
Local Partnerships
We actively collaborate with local community organisations, GP practices, and social services to create integrated support networks for vulnerable individuals. These partnerships help us provide more comprehensive care and ensure no one falls through the gaps in service provision.
Charity Support
Our team regularly participates in fundraising activities for dementia and disability charities, contributing both time and resources to causes aligned with our mission. We believe in giving back to the communities we serve through meaningful charitable engagement.
Education & Awareness
We conduct free educational workshops on caregiving techniques, dementia awareness, and healthy ageing for family carers and community members. Sharing our expertise helps improve care standards beyond our direct service provision.
Contact Purity Care Today
We're here to answer your questions and guide you through the process of arranging care for yourself or a loved one. Contact us today for a friendly, no-obligation discussion about how we can help.